Promotional Sale Terms

GENERAL SALE TERMS & CONDITIONS

 

  • All promotions and prices are listed in AUD unless stated otherwise.

  • Terms and conditions are subject to change without notice.

  • All offers are valid for a limited time only and while stocks last.

  • Offers cannot be applied to previous orders - If a sale or promotion begins after a purchase is made, we are unable to apply the discount retrospectively.

  • Gifts with purchase are limited to one per customer and available only while stocks last.

  • Offers cannot be used in conjunction with any other discounts, codes, or promotions.

 

 

REFUNDS & RETURNS DURING SALE PERIOD

 

  • Sitewide sales and major promotional events are considered final sale.

  • No returns, refunds, credit notes, or exchanges are available on sale items or items purchased during promotional events.

 

 

BIG SHINY SALE 2025

 

  • Sale starts at 10am AEDT on June 19, 2025 for a limited time only

  • Prices are as marked

  • Sale items are available while stocks last — no rainchecks

  • All sale orders are final: no cancellations, exchanges, or refunds

  • This offer cannot be combined with any other promotion or discount

  • Orders placed prior to the sale are not eligible for price adjustments, cancellations, or exchanges

  • Please allow extra time for despatch due to increased order volume

    FREE GIFT WITH PURCHASE

    • For a limited time and while stocks last, orders over $120 AUD will receive a free Heart Bag Charm valued at $39.95 RRP

    • Minimum spend is based on physical, shippable items only (excludes shipping and parcel protection)

    • Spend threshold is calculated after any discounts are applied and before shipping

    • Offer not valid with any other promotion unless otherwise stated

    • Free gift will be automatically added to cart once the order total exceeds $120 AUD (after discounts, before shipping)

    • If the gift is removed from the cart by the customer, it will not be sent

    • Gift items may still appear in checkout while the system updates, but only items listed on your order confirmation will be dispatched

    • No rainchecks, not redeemable for cash or product swaps

    • Strictly one Heart Bag Charm per customer during the promotional period

    • Regular sale terms apply

     

 

 

PROMOTIONAL PERIOD SHIPPING

  • Our regular 3-day despatch timeframe may not apply during busy sale periods

  • Despatch may take up to 14 business days during high-volume times

  • Selecting Express Post at checkout speeds up transit time with Australia Post, but does not fast-track warehouse despatch

 

Please see here for Return and Exchange policy